![]() ![]() Located in france and booking made in france for french propertyĪirbnb stopped replying to my messages a week ago. I would appreciate any advice or suggestions on how to handle this situation and resolve the issue with Airbnb. As a result, neither the host nor I received the money paid to Airbnb, which means Airbnb has kept the funds. The host did not receive the 2700 euros I paid to Airbnb and asked me to leave the property. MTV advised me to file a complaint with the CEC (Centre européen des consommateurs) for a cross-border dispute.Īirbnb failed to provide the legally required mediator details upon my request. ![]() I also contacted Médiation Tourisme et Voyage (MTV) for assistance, but Airbnb is not adhering to their charter. I have made multiple requests for cancellation and refund to Airbnb without any resolution. However, the refund was never issued despite their claims. On the first day, Airbnb canceled the booking and locked me out of my account, claiming that the booking was canceled and refunded. Experience Director of Portfolio Strategy - Airbnb Luxe & Luxury Retreats Vice President, Portfolio Development Real Estate Broker General Manager / Grant. Upscale 1926 C&O Train Caboose Tiny House Glamping North Carolina Airbnb 7. Luxury MTN cabin by Asheville: waterfalls fireside 6. ![]() Log Cabin w Views/Hot Tub + near Asheville 5. I made a booking but never stayed at the property. Luxury Glamping Dome 1 Chimney Rock/Lake Lure Honeymoon Airbnb North Carolina 3. I am facing an unresolved issue with Airbnb and would like to share my experience and seek advice from fellow members. ![]()
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